Our Policies

Secure Shopping Guarantee

elizabetharden.com uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.

Secure Shopping Guarantee has been established for every transaction made with elizabetharden.com. If any unauthorized charges were to appear on your credit card as a result of shopping with elizabetharden.com, you must notify your credit card provider in accordance with its reporting rules and procedures.

We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.

Sustainability

More than a century ago, Elizabeth Arden created a company based on her strong belief that "it is the birthright of every woman to be beautiful." That company, which pioneered the American beauty industry with innovative Red Door salons and cosmetics, today operates in more than 100 countries around the world. Yet, as it has grown, its founder's unique vision to partner science with nature in order to develop a customer's finest natural assets has also developed into something much larger with the potential for even greater impact.

Our Commitment To Social And Environmental Responsibility:

As a corporate citizen of the world, Elizabeth Arden recognizes its obligation not only to enhance the lives of its customers, but also to improve, protect and preserve the environment - local and global - wherever we operate. Today, Elizabeth Arden and its partners are working to develop a broad vision of sustainability - taking responsible actions in our business and in the communities where we live and work - that will help ensure a better world today and into the future.

We continue to support focused socially responsible and responsive initiatives while designing, developing and expanding programs to help sustain our environment. Our social responsibility efforts focus on two specific areas where we have already had an impact: causes that seek to benefit women, including promoting self-confidence for those afflicted by cancer, as well as innovative programs that expand educational opportunities in public education for young people.

Looking Ahead:

Working with our partners in manufacturing and distribution around the globe, we are committed to ensuring environmental health and safety while also supporting programs that will help us reduce our environmental footprint. Our actions - and those of our suppliers and partners - also will target reducing, reusing and recycling materials in our production and maximizing efficiencies in our distribution methods. Our goal - as it has always been - will continue to be to provide a better tomorrow for our customers, employees, neighbors and the world at large. As we seek to add beauty to the lives of our consumers, we seek to do the same for the planet we share with them.

Animal Testing Policy

Revlon does not conduct animal testing and has not done so for decades. We comprehensively test all of our products using the most technologically advanced methods available to ensure they are both innovative and safe to use. We believe that all people should have the opportunity to express themselves through makeup and we sell our products in many markets around the world. Regulatory authorities in some countries conduct independent testing in order to satisfy their own mandatory registration requirements and a limited number of these countries have not yet adopted alternative testing methods. While Revlon complies with the requirements for safety in all of these countries, we continue to collaborate with other companies to advocate for the adoption of alternative testing methods and the elimination of animal testing around the world.

PREVAGE Test Usage Instructions

Test Usage

Skin reactions to PREVAGE® products though rare, may be more likely to occur within the first several days of use or to persons that have sensitive skin, eczema or a history of allergies. If you have sensitive skin, eczema or a history of allergies, you may want to consult with your physician before your first use of PREVAGE® products. Before beginning to use PREVAGE® on a regular basis, apply a small amount of product daily for at least three (3) days to a small area of skin on the forearm near the inner side of the elbow. If any itching, burning, redness, or swelling occurs during this trial period, wash the product off and discontinue use immediately. If no reactions occur, follow the Regular Usage instructions.

If you have sensitive skin, eczema, or a history of allergies and have not experienced any reactions after following the "Test Usage" of PREVAGE® instructions, begin using PREVAGE® products once a day for two weeks. If any itching, burning, redness, or swelling occurs at any time while using the product, wash the product off, discontinue use immediately, and consult a physician. If you have no skin reactions, use as directed.

Special Instructions

Skin reactions to PREVAGE® products may be more common in individuals who have recently undergone laser resurfacing, dermabrasion, medium to deep chemical peels, or any other aggressive skin therapies. If you have had any such treatments, you should wait 7 to 10 days before starting to use PREVAGE® products or consult your physician. If you are using retinoids or other skin affecting products dispensed by your physician, ask your physician about the appropriate use of these products in combination with PREVAGE®.